Cancellation

  • Cancellations made 24 hours before pickup may be eligible for a refund

  • Same-day cancellations may incur cancellation charges

Refunds

  • Approved refunds will be processed within 5–7 business days

  • Transaction fees (if any) are non-refundable

No-Show Policy

Failure to arrive at pickup time without prior notice will be treated as a no-show and is non-refundable.